Reference

cerah88 Privacy Policy for Indonesian Accounts

Your personal information — the details you provide when opening an account, verifying your phone number, or linking a wallet like DANA or OVO — is handled according…

Account Data ProtectionDANA & OVO Wallet PrivacyPhone Verification SecurityData Retention TransparencyContact & Correction Rights

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What This Policy Covers and Why It Matters

cerah88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to every cerah88 account opened through cerah88.club, including accounts that connect local payment methods such as DANA, OVO, GoPay and QRIS. When you complete phone verification, add a bank transfer detail (BCA, BRI, Mandiri or BNI), or fund your account through a

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virtual account, the data you submit falls under the scope described here. Access to certain account features depends on local law, and the data we collect at each step — registration, deposit, withdrawal — is limited to what that step requires. We do not sell your
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personal data to third parties. Retention periods are set by applicable regulations, and where local law permits, you may request a copy or deletion of your data through our support channels. Indonesian residents accessing the platform from cities including Bandung retain all rights described in this
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document.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is stored, want to update account details after phone verification, or need to submit a formal data request, our support team handles privacy matters directly. You can reach us through live chat, available around the clock, or via email for requests that require a written record. For urgent cases — such as a suspected unauthorised access event — live chat is the faster route, and our team will escalate to the account security queue within the same session.

Team online

Live Chat

Available 24 hours a day for privacy questions, data corrections and account-access concerns. Start a chat directly from the account dashboard at any time.

Email Support

Send a written data request or correction notice to our support email. We aim to respond within two business days and keep a record of every exchange.

Account Dashboard

Some personal details — display name, linked phone number, preferred payment method — can be reviewed and updated directly inside your cerah88 account settings page.

DATA HANDLING STANDARDS

Six Ways We Protect and Manage Your Data

Our approach to data handling is built around limiting what we collect to what the account flow actually needs.

Minimal Collection

We collect only the data required for each account step: phone verification, payment method linking and withdrawal processing. No browsing history outside the platform is collected.

Cookie Usage

Session cookies keep you logged in across the lobby, live tables and the sportsbook during a single visit. You can clear these at any time through your browser settings without affecting your account.

Payment Data Isolation

Deposits made via DANA, OVO, GoPay or QRIS are processed through each provider's own secure channel. We store the transaction reference and amount, not your wallet PIN or credentials.

Account Security Steps

Phone verification is required before account access is granted. If you suspect unauthorised login, our support team can place a temporary hold on your account within the same live-chat session.

Retention and Deletion

Account data is retained for the period required by applicable regulations. Where local law permits, you can submit a deletion request via email and we will confirm the outcome in writing.

Third-Party Sharing

We do not sell or rent your personal information. Data shared with payment processors such as DANA or virtual account providers is limited to what those providers need to complete your transaction.

Privacy Policy Questions We Hear Most

These questions come directly from account holders who want to understand their rights before or after registering. If your question is not covered here, live chat is open at any hour to give you a specific answer about your account data.

We collect your phone number, a username and, when you add a payment method, the details needed to process DANA, OVO, GoPay or QRIS transactions. No additional personal documents are collected unless a withdrawal verification step requires them.

Payment data is processed through each wallet provider's own secure channel. We log the transaction reference and status on our side but do not store your wallet PIN, OVO password or QRIS device key at any point.

Yes. Send a written request to our support email and we will compile a summary of your account data. We aim to respond within two business days. This right is available where local law permits.

We do not sell or rent your data. The only sharing that occurs is with payment processors — DANA, GoPay, virtual account providers and the relevant banks — and only the minimum data needed to complete your transaction is passed along.

Retention periods depend on local law and the type of data involved. Transaction records tied to bank transfer or QRIS payments are kept for the period required by applicable financial regulations. You can ask for specifics via email support.

You can update your linked phone number and preferred payment method directly in your account settings. For corrections to identity-related details, contact live chat or email support, and we will process the change and confirm it in writing.

The same Privacy Policy applies across all Indonesian regions, including Bandung and the rest of the country. Certain data-access rights and retention obligations depend on local law, and our support team can clarify how that affects your specific account.

cerah88 Privacy Policy for Indonesian Accounts

How to Reach Us About Your Privacy

Live Chat

Email Support

Account Dashboard

Six Ways We Protect and Manage Your Data

Minimal Collection

Cookie Usage

Payment Data Isolation

Account Security Steps

Retention and Deletion

Third-Party Sharing

Privacy Policy Questions We Hear Most

01 What personal data does cerah88 collect when I open an account?

02 How does cerah88 protect the payment details I submit?

03 Can I request a copy of the data cerah88 holds about my account?

04 Does cerah88 share my data with third parties?

05 How long does cerah88 keep my account data after I stop using the platform?

06 What are my rights regarding data correction on cerah88?

07 Does the cerah88 Privacy Policy apply differently depending on where I am in Indonesia?

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